Evil Energy wants you to be completely satisfied with your experience so we have made returning or exchanging products easy. You are backed by a 365 Day Money Back Guarantee.
Simply return the empty and unused portion of your Evil Energy product order within 365 Days of your billing date for a full refund of the product price (excluding shipping and handling fees).
Here is the return procedure:
1) Contact our customer support center 24 hours a day at Support [at] EvilEnergy.com.com, for a Return Merchandise Authorization Number (RMA#) and the Return Address.
2) Return the empty and unused portion of your product, the original invoice and your RMA# to ensure proper handling.
3) Important : Return postage is the responsibility of the customer and we recommend using delivery confirmation to avoid any delays. All packages returned refused or undeliverable will be refunded the cost of the product minus the shipping fees incurred by refusal of the package.
4) Returns must be received in our offices within 365 days from billing date. All charges (excluding shipping and handling fees) are fully refundable 365 days from the billing date.
5) Used/Empty product packets, bottles, boxes, and/or containers may only be returned if adequate time has elapsed to consume the product as directed on the label. For example, we will not accept a six-month supply of empty product containers after only one or two months.
6) All refunds will be processed to the original form of payment within 72 hours of receiving the package. Please allow up to 5 days for your bank to process the refund and 7 days for delivery of checks.